Big Mark Website Care

Every website I build includes ongoing email support, advice and guidance at no additional cost.

You get

• Email support
• Website advice and guidance
• Help understanding your options
• A place to ask questions as your website grows

If something is not working as expected with the website I built, I will help put it right.

Not included

• Hands-on website updates
• New content additions
• Ongoing monitoring or maintenance
• Third-party services or software issues

For websites built on managed platforms

Platforms such as Webflow, Rocketspark and Shopify look after hosting, security and platform updates.

Managed Site Care adds the ongoing attention those platforms do not provide, including monitoring, a yearly health check, small updates and practical advice.

You get

• Website uptime monitoring
• Annual website health check
• Minor website updates
• Minor fixes and adjustments
• Website advice and guidance
• Recommendations for improvements

Not included

• New pages or major website changes
• New features or functionality
• Copywriting or content creation
• SEO campaigns
• Platform subscription costs

For WordPress websites

WordPress gives you flexibility and control, but somebody has to look after the software behind the website. Updates, security, backups and compatibility all need active management.

Self-Hosted Care includes everything in Managed Site Care, plus the technical maintenance needed to keep your WordPress website reliable, secure and working properly.

You get

Everything in Managed Site Care, plus:

Updates

• WordPress core updates
• Plugin updates
• Theme updates
• Safe update management

Protection

• Automated website backups
• Security monitoring
• Vulnerability monitoring
• Post-update checks

Recovery

• Backup restoration when needed

Not included

• New pages or major website changes
• New features or functionality
• Copywriting or content creation
• SEO campaigns
• Hosting costs
• Premium plugin or theme licences

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